Delivery from Arden Care Supplies
We aim to deliver the majority of products offered for sale on this website within 3-7 days of ordering. Most items are dispatched using a recognised national courier service. In order to allow us to offer an extensive range, we have agreements in place with our suppliers to deliver products directly to you from them. This may mean that when ordering multiple products these products may be delivered separately by different carriers. Note, only one delivery charge (if applicable) will be made for an order even if it is for multiple products.
Deliveries are normally made Monday to Friday.
Some larger items, such as electrically adjustable beds, have standard delivery free of charge as part of our service. If you require a more comprehensive service including for example, full installation of a nursing care bed including a product use demonstration, please see the options for this in the product details. Our installer or ourselves will contact you directly to book an installation date.
Medical Couch Delivery
As many medical couches are manufacured to order delivery of these products may take 2 to 4 weeks, however we may be able to offer a faster delivery on certain items, please ask us!
Accepting Delivery Instructions
Providing Additional Delivery Information
If you have any specific delivery instructions you would like us to pass to the courier, please enter the details in the ORDER AND DELIVERY COMMENTS box during the checkout process or call 01274 947003 and advise our customer service team. Please note instructions to leave items without a signature are only accepted at the risk of the customer. We are not liable for items which go missing in these circumstances.
All orders for products over £50 are delivered to addresses on the UK mainland are FREE OF CHARGE. Installation charges may apply for specialist services - see product descriptions for details, option and costs.
Orders under £50 incur a charge of £5.99 for delivery to the UK mainland.
For deliveries to UK islands, Northern Ireland, Isle of Man, Jersey, Guernsey etc. please call our customer service department.