Privacy policy

 

Security Pledge

Ardencaresupplies.co.uk. is committed to respecting your privacy. In general, you can visit our website without revealing any information about yourself. We do not collect, store or pass on information regarding visitors to our web site. However, some information is required to be stored in order to process customer orders.

Please be assured that any information you share with Arden Care Supplies Ltd will be held in the strictest confidence.

We can confirm that:

  • We will never supply your email address to any bulk mailing or marketing agency;
  • That your personal contact details are used only by ourselves and subject to the conditions and Principles of the UK Data Protection Act (i.e. obtained fairly and lawfully, used only for the purposes of fulfilling your order etc.); and
  • Data received via the VAT exemption form will be held in our records only as a requirement of HM Revenue and Customs. 

To process your order, we require your name, card billing / delivery address, a contact phone number and email address.

Any credit card details provided by you for purchasing products from Ardencaresupplies.co.uk are encrypted at the point of sale and as such go directly to our payment services provider, Worldpay and are not stored in any form by Arden Care Supplies.

If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by telephone.

Cookie Information

Cookies are small files used by a browser to store information on your computer’s hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies. Ardencaresupplies.co.uk uses cookies to let us know you are a prior customer and thus you will not need to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information, telephone numbers,email addresses or any other personal information.

This site also uses Google Analytics to show visitor numbers and pages viewed only.

Please do let us know if you have any queries or concerns. As a professional company, we will always be open, straightforward and fully respect your rights.